We are pleased to present AINEO partners with great products and services. 

One of our team met the management of Bluesilver at an event that they put together for an AINEO partner who is in the recruiting business.

Bluesilver orchestrated the event in a large conference area of the partner’s site.  It was a celebration for 10 years of business in Japan.  Nearly 300 clients were invited from our partner and Bluesilver brought it all together.  They

-Prepared the venue
-Catered the food
-Brought a large team of waiters and waitresses to service the guests with food and drink.

The CEO of the firm was invited as well as the country manager there as well to address the guests.  It was an excellent event put on by the Bluesilver team.

For more information on Bluesilver, visit their website at

http://bluesilver.jp/ or contact them in Tokyo at 03-54560-5466

Recently, there has been a lot of press about Saudi Arabia, and some of the other monarchies in the gulf.  Why is it that these governments are concerned about individuals using BlackBerry?  Is it really because they are concerned about terrorists have a way to communicate that is unmonitored?

Yes, we believe that it is part of it.  However, in general it seems like governments are keen to spy on their people in the name of security.  They want to monitor what people are doing whether it be email, messenger (as in this case), website, or any other means of communicator.

We have heard recently that even the CIA has a presence in the Silicon Valley in California where they invest in companies that allow them to monitor people.  The CEO of a large IP company based there shared that he found where the CIA had even invested in the highly successful Google.  That is scary if you read our AINEO Insight a few months back here.  Of course, you can have the logic that you are doing nothing illegal, so there is nothing to worry about.  But do you really want the government to know everything about you?

If your company is using Research In Motion’s Blackberry Enterprise Server (BES) service, their data center for North America is in Canada, their datacenter for Europe is in Canada, their datacenter for Asia Pacific (that’s us!) is in…. you guessed it…. Canada.  The reason why the Saudi’s want access is that all the data is encrypted in Saudi Arabia by RIM and sent back to Canada.  The security is good and the Saudi government has no access to it, so this is why they we threatening to ban BlackBerry in Saudi Arabia.  Of course, RIM doesn’t want to lose their business in that country hence all the backroom negotiations.

A Swiss banker in Tokyo said his bank banned BlackBerry from their company because of the data being in Canada.  Evidently the Swiss see Canada as a ‘colony’ of the Americans and don’t want the American government spying on them as they feel the US could get easy access.

As you look at what cloud service you are using, you really need to think about where you data is.  For AINEO Secure, all your data is in Japan in multiple data centers.  You don’t have to worry about foreign governments reading your mail, or even the Japanese government for that matter.  Your privacy is important to us and as long as you are not doing anything illegal or immoral, the only person who is going to read your mail is you!

Picture courtesy of Reuters.

From the beginning of the spam days, bad people have written applications and attached them to emails and sent them out. 

Through our server clusters running AINEO Secure, we see all sorts of scams and attacks.  We nail pretty much everything but that doesn’t mean that any of us should be ignorant users.

For security threats through mail, the usual mode of operation (MO) is to attach some type of software file that contains a variant payload of application that will do something to your computer.

For iPhone and iPad users, there is a new problem variant of similar problems.  Attackers have figured out how to commandeer an Apple device through a compromised PDF file.

If a user opens one of these PDF files from their phone or tablet computer, the software is activated an your device is compromised.  When opening attachments here are some similar things to think about-

1) Do you know the sender?

2) Did you ask for the file?

3) Is it a silly file or something that your sender would normally send to you?

4) What is the filename of the attachment?  If in doubt, call the sender and ask if they sent it.  If you don’t care, just delete it. Better safe than sorry.

Let’s all be smart messaging users.  It will help us avoid compromising our IT systems and ending up suffering any major financial loses.

http://www.reuters.com/article/technologyNews/idUSTRE67250I20100803

AINEO is pleased to announce that we have been able to update our datacenter making more space and cutting costs.  We would like to pass that on to you our partners!

Effective 1st August, AINEO Secure pricing will change.  We will move from a package system to a per account system.  Details here.

We are also increasing all accounts from 1GB standard to 2GB.

Thanks for using AINEO Secure!  We are delighted to serve you.

Sincerely,
The AINEO Secure Tech Team

On 10 May, the Apple iPad became available for online ordering.  We ordered one immediately as AINEO has had requests to develop applications as well as received calls from our partners on AINEO Secure regarding set up and use the service.  The Apple iPad arrived on 28 May.  Instead of the delivery man saying, “You’ve got a package”, he said “You’ve got an iPad”.  People have been very excited about the iPad.
We have tested the iPad with AINEO Secure and have some comments about it’s use.

-The iPad is a great ‘always on’ device that you can use to access your email, contacts, action and other great services of AINEO Secure or any other MS Exchange compatible server.

-It is not a true replacement for a laptop (notebook) PC.  The keyboard is hard to use and there is no such thing as blind touch unless you buy and exterior keyboard

-The battery life is amazing.  On an airplane, if you have ripped some of your DVDs with HandBrake or some other software, you can watch your DVDs for hours.

-The speaker and microphone are good and work very well as another phone through the Skype service.

-In direct sunlight, it is very difficult to see the screen, but inside the iPad has a beautiful LED display.

-There are many good applications available for iPhone.  Some of our favorites are
Dictionary.com- Access to English word definitions on the go
Facebook- Keep up with the social networks
iBooks- Hundreds of royalty free classic books to read when you have time.
NewsPro- From Thomson Reuters
      Olivetree- Great study tool.
Keynote- Great for showing your company presentations to your clients

-The browsing interface on the iPad is wonderful.  The built in keyboard is more that able to cover all your browsing inputs, touches, drags, pinches, and so forth. 

Overall, we are very impressed with the iPad.  It is more a viewer than an input device.  The battery life is excellent; the display beautiful, and the processor speed is very fast.  Input is a bit tedious so it is not something you would give to a road warrior type of person as their main laptop.  However, it is excellent presentation tool.  We are thinking to give iPads to our sales consultants as they deal with our partners and friends because it is a very natural way to present information to others.

Please contact us if you have any questions.  We would be delighted to give you more feedback.

We are pleased to announce the opening of our new site.  We will begin marketing and promotion 1 August.

Server maintenance has been done and all services are working properly.

Free email services are free for a reason. The free service providers are paying for the service through adverts they show you or worse, by profiling everything about you. What sites you visit, what you search for, where you login from (they know where you work and maybe even where you live).  Privacy is non-existent.

AINEO Secure is a cloud service created for businesses and other organizations that want to off-load the burden of supporting messaging, scheduling, and other daily activities.

With the advent of the smartphone (iPhone, Windows Mobile), individuals want to have access to their information via phone or computer.  Secure Personal allows people to sync their phonebook, schedule, action list and other important information with the cloud at a very low cost.  Access and communicate with others through your phone, Mac, Windows machine, or anything else with a browser.

The key features of AINEO Secure Personal are:

1. Email in any language

2. Sync your schedule with your smartphone, Outlook, or from any browser

3. Get .(JavaScript must be enabled to view this email address)

4. All your data in Japan, fast and at your fingertips

5. Never forget another thing!  Online documents, task list, contacts, that you can even share with others if you like.

Get a great short email address today!

There are at least three ways you can access your email via

1) Browser (Internet Explorer, Firefox, Safari, Opera, Etc)

2) Zimbra Desktop software which can be downloaded here.

3) Microsoft Outlook (let us know if you want the connector)

4) Via IMAP or POP3 in any mail client, such as mail on your Mac.  With SSL, the server name is zmail.aineo.net for both sending and receiving. Port numbers are IMAP: 993 and SMTP: 465. Without SSL, zmail.bqf.jp will also work.

You can sync your iPhone, iPad, Android, or Windows Mobile with the service for your calendar, tasks, and address book (task sync is not fully supported by some devices). You just set up your account as an exchange account.  Please let us know if you have any questions.

Zimbra is a all in one messaging and collaboration suite of products provided in AINEO Secure.
Zimbra Collaboration Suite (ZCS) 5.0 is a truly modern, innovative messaging and collaboration application. Zimbra is the leading open source solution for enterprise, service provider, education, and government environments; offering administrators and their end-users unmatched benefits. It’s no wonder Zimbra is a popular choice for today’s growing Mac and Linux email server base.
Ajax based web collaboration is at the heart of ZCS 5.0. The powerful web client integrates email, contacts, shared calendar, VoIP, and online document authoring into a rich browser-based interface. Also, our unique open source Zimlet technology makes it easy for you to include custom ‘mash-ups’ in the ZCS web client.
ZCS 5.0 also includes an elegant Ajax based Admin Interface plus full scripting tools to manage the ZCS server. Full support is provided for standards-based APIs (IMAP / POP / iCal / CalDAV) as well as MAPI and iSync, which enable seamless compatibility with other clients like Microsoft Outlook, Apple desktop suite, and Mozilla Thunderbird.
Zimbra also offers Zimbra Mobile, which provides over-the-air “push” synchronization to smartphones as well as a Connector for BlackBerry Enterprise Server.
The Zimbra solution also has a complete high security package including built-in anti-spam and anti-virus scanning.
Zimbra Desktop combines the best aspects of existing email clients (also known as POP or IMAP email clients) with modern webmail applications to make a totally new and improved experience.
Nowhere else will you find an application with full email, contact, calendar, document management and offline access features for free! (Take a look at this comparison guide.)
You can find out more about Zimbra desktop here.  Better yet, you can use Zimbra Desktop at your company for free with AINEO Secure.  AINEO Networks’ Groupware solution for business and the enterprise.  Look for the plan that matches your business here.

More on Zimbra Desktop-
Key features
Email, contacts, calendar, and documents all in one application
Syncs Zimbra, Yahoo! Mail and Gmail email, contacts and calendars
Read email from any POP or IMAP email account including AOL, Hotmail or business email
Works on Windows, Apple, or Linux desktop computers
No limit to the size of your email storage
It works online and offline
Available in 20 languages
Email
Easily compose, edit, delete, reply, or make drafts
“Drag and Drop” messages into new folders or the Trash
Supports plain text and html message formatting
Add email signatures for each account and automatically reply with the correct “from” address
Compose email even when you are not online-messages you send are saved in the “Outbox” and are sent when you connect again
Supports any POP or IMAP email plus Zimbra, Yahoo! Mail, Gmail, AOL and Hotmail
Conversation Views, Tags, and Search
Collapse email threads into a single Conversation View to simplify your inbox
Tag messages as important from people you care about
Quickly search your mailbox for pictures, documents or text-even with attachments
Use Advanced Search to easily search by folder, date, person, subject or attachment
Save searches as Virtual Folders- for example “All email with attachments from Joe”
Now features built-in support for Yahoo! Inquisitor
Web mash-ups
View addresses as Yahoo! Maps
Automatically detect your location and find points of interest with Yahoo! Local
Preview web pages at thumbnails instead of opening a browser
See your calendar schedule from within an email message if you hover over a date
Web Search powered by Yahoo! is built directly into Zimbra Desktop
Automatically save pictures to Flickr

Contacts
Store all your contacts in one place for all your accounts
Create groups and tags to organize them
Add photos to contacts
Auto complete email addresses when composing email
Easily import new contacts from other applications as .csv files or export contacts as .csv files for backup
Syncs Zimbra, Yahoo! and Gmail contacts

Calendar
Manage multiple color-coded calendars
View calendars in Day, Week, Work Week, Month or List view
“Fisheye” in the Month view let’s you easily view and edit events
Drag and drop’ events to new days or to change times
Import public web calendars (iCal format), such as sports schedules
Invite others to meetings and view free/busy times
Syncs Zimbra, Yahoo! and Gmail calendars

Documents, Tasks, Briefcase
Edit Documents including add images, tables and spreadsheets; share them in email
Track your to do’s including start and end dates, percent complete
Save attachments in Briefcase rather than as message attachments
Works with any account you set up

Extra features with Zimbra Collaboration Suite on AINEO Secure Hosting
Email, contacts, calendar, documents, tasks synchronize to the Zimbra Server
Access to shared data from peers (email, contacts, calendars, etc)
Works with both Open Source and Network Edition (ZCS 5.0+ servers)
Existing user preferences (folders, signatures, settings, etc) are imported
Access to mobile devices, the Zimbra online Web Client and much more

Dear AINEO Secure Partners,

You may not have noticed, but we had a bit of unexpected systems trouble on Sunday morning with one of our routers.  Due to this hardware failure. We were able to resolve it by 11am to fix the trouble.  We apologize for any inconvenience.

Of course, no data has been lost, just the systems were inaccessible longer than we expected.  Due to this, we have decided that we will be upgrading
routers to even better, higher end machines.  We will do this during the
off hours in the coming week or so.  We will notify you when we are ready to do this.

We are very serious about AINEO Secure and will constantly work to make it the best systems and service possible.

Sincerely,

The AINEO Secure Support Team

The beauty of AINEO Secure is the IT is built by engineers who support the infrastructure of the world’s leading companies.  AINEO Engineers are not college students or part timers. They are people supporting IT in dealing rooms, banks, airlines, ecommerce companies, equipment manufacturers, governments, universities, and many other IT intensive environments.

The servers are all high-end Hewlett Package servers, cluster and duplicated across our two sites.  Security is tight and data center locations are undisclosed.  All the information is in Japan and accessible from anywhere as you are on the world’s fastest broadband network.  All systems are built with redundancy and data protection in mind.

We all must seriously consider who manages your IT and your information is very important for your business.  Have they got a good track record?  Are they organized and reliable?  Are they accessible?  AINEO Secure is fully supported but the real engineers. You have access via telephone, web, and email.  AINEO Engineers are here for you and your business making sure you can do business 24 hours a day.

The beauty of AINEO Secure is that the IT is built by engineers who support the infrastructure of the world’s leading companies. AINEO Engineers are not college students or part timers. They are people supporting IT in dealing rooms, banks, airlines, ecommerce companies, equipment manufacturers, governments, universities, and many other IT intensive environments.

The servers are all high-end Hewlett Package servers, cluster and duplicated across our two sites. Security is tight and data center locations are undisclosed. All the information is in Japan and accessible from anywhere on the world’s fastest broadband network. All systems are built with redundancy and data protection in mind.

When trusting a company with your important data, you must ask yourself certain questions. Have they got a good track record? Are they organized and reliable?  Are they accessible? AINEO Secure is fully supported by real engineers. You have access via telephone, web, and email. AINEO Engineers are here for you and your business making sure you can do business 24 hours a day.

Zimbra is an all in one messaging and collaboration suite of products provided in AINEO Secure.

Zimbra Collaboration Suite (ZCS) 5.0 is a truly modern, innovative messaging and collaboration application. Zimbra is the leading open source solution for enterprise, service provider, education, and government environments; offering administrators and their end-users unmatched benefits. It’s no wonder Zimbra is a popular choice for today’s growing Mac and Linux email server base.

Ajax-based web collaboration is at the heart of ZCS 5.0. The powerful web client integrates email, contacts, shared calendar, VoIP, and online document authoring into a rich browser-based interface. Also, the unique open source Zimlet technology makes it easy for you to include custom ‘mash-ups’ in the ZCS web client.

ZCS 5.0 also includes an elegant Ajax based Admin Interface plus full scripting tools to manage the ZCS server. Full support is provided for standards-based APIs (IMAP / POP / iCal / CalDAV) as well as MAPI and iSync, which enable seamless compatibility with other clients like Microsoft Outlook, Apple desktop suite, and Mozilla Thunderbird.

Zimbra also offers Zimbra Mobile, which provides over-the-air “push” synchronization to smartphones as well as a Connector for BlackBerry Enterprise Server.

The Zimbra solution also has a complete high security package including built-in anti-spam and anti-virus scanning.

Zimbra Desktop combines the best aspects of existing email clients (also known as POP or IMAP email clients) with modern webmail applications to make a totally new and improved experience.

Nowhere else will you find an application with full email, contact, calendar, document management and offline access features for free! (Take a look at this comparison guide.)

You can find out more about Zimbra desktop here.  Better yet, you can use Zimbra Desktop at your company for free with AINEO Secure.  AINEO Networks’ Groupware solution for business and the enterprise.  Look for the plan that matches your business here.

More on Zimbra Desktop:
Key features
Email, contacts, calendar, and documents all in one application
Syncs Zimbra, Yahoo! Mail and Gmail email, contacts and calendars
Read email from any POP or IMAP email account including AOL, Hotmail or business email
Works on Windows, Apple, or Linux desktop computers
No limit to the size of your email storage
It works online and offline
Available in 20 languages

Email
Easily compose, edit, delete, reply, or make drafts
“Drag and Drop” messages into new folders or the Trash
Supports plain text and html message formatting
Add email signatures for each account and automatically reply with the correct “from” address
Compose email even when you are not online-messages you send are saved in the “Outbox” and are sent when you connect again
Supports any POP or IMAP email plus Zimbra, Yahoo! Mail, Gmail, AOL and Hotmail

Conversation Views, Tags, and Search
Collapse email threads into a single Conversation View to simplify your inbox
Tag messages as important from people you care about
Quickly search your mailbox for pictures, documents or text-even with attachments
Use Advanced Search to easily search by folder, date, person, subject or attachment
Save searches as Virtual Folders- for example “All email with attachments from Joe”
Now features built-in support for Yahoo! Inquisitor

Web mash-ups
View addresses as Yahoo! Maps
Automatically detect your location and find points of interest with Yahoo! Local
Preview web pages at thumbnails instead of opening a browser
See your calendar schedule from within an email message if you hover over a date
Web Search powered by Yahoo! is built directly into Zimbra Desktop
Automatically save pictures to Flickr

Contacts
Store all your contacts in one place for all your accounts
Create groups and tags to organize them
Add photos to contacts
Auto complete email addresses when composing email
Easily import new contacts from other applications as .csv files or export contacts as .csv files for backup
Syncs Zimbra, Yahoo! and Gmail contacts

Calendar
Manage multiple color-coded calendars
View calendars in Day, Week, Work Week, Month or List view
“Fisheye” in the Month view let’s you easily view and edit events
Drag and drop’ events to new days or to change times
Import public web calendars (iCal format), such as sports schedules
Invite others to meetings and view free/busy times
Syncs Zimbra, Yahoo! and Gmail calendars

Documents, Tasks, Briefcase
Edit Documents including add images, tables and spreadsheets; share them in email
Track your to do’s including start and end dates, percent complete
Save attachments in Briefcase rather than as message attachments
Works with any account you set up

Extra features with Zimbra Collaboration Suite on AINEO Secure Hosting
Email, contacts, calendar, documents, tasks synchronize to the Zimbra Server
Access to shared data from peers (email, contacts, calendars, etc)
Works with both Open Source and Network Edition (ZCS 5.0+ servers)
Existing user preferences (folders, signatures, settings, etc) are imported
Access to mobile devices, the Zimbra online Web Client and much more

AINEO Secure Services Agreement

This services agreement (the “agreement”) contains the complete terms and conditions which govern your subscription of web hosting, e-commerce and other internet-related services provided by AINEO Networks. (the “services”).   As used in this agreement, “AINEO Networks” means AINEO Networks, and “client”, “you”, or “your” means you.

By signing your purchase order or clicking on the “submit order” button and using AINEO Secure, you acknowledge that you have read the agreement, and you agree to its terms and conditions and all policies posted on the AINEO Networks site. As referred to in this agreement, “site” refers to a world wide web site and “AINEO Networks site” refers to the site located at the url http://www.AINEO.com, or any other successor sites owned or maintained by AINEO Networks.

1. Appropriate use of the services.

AINEO Networks is a provider of email and web site hosting services.  AINEO Networks provides the services exclusively and makes no effort to edit, control, monitor or restrict the content of data other than as necessary to provide such services.
Client content. Client agrees that it will not distribute, electronically transmit or display any materials supplied by client - or through client by a third party - to any AINEO Networks server in connection with client’s use of the services which:
violate any state, federal or foreign laws or regulations;
infringe on any intellectual property rights (e.g., copyright, trademark, patent or other proprietary rights) of AINEO Networks or any third party;
are defamatory, slanderous or trade libelous;
are threatening or harassing;
are discriminatory based on gender, race, age or promotes hate
violate any AINEO Networks policy posted on the AINEO Networks site including, but not limited to, our acceptable use policy (includes adult content policy), uce (spam) policy, and cgi abuse policy.
Contain viruses or other computer programming defects which result in damage to AINEO Networks or any third party.
Bandwidth. Client may occupy only the amount of disk space on the AINEO Networks server and utilize no more than the network bandwidth that is allotted by AINEO Networks. Additional fees, specified in the virtual host plans page, will be charged for exceeding the disk space and/or network bandwidth allowance of your selected plan.
No “spam”. Client shall not use the services for chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. Client also shall not engage in any unsolicited email practices at AINEO Networks, or otherwise, that mentions or reference any domain hosted on AINEO Networks servers or parked on AINEO Networks dns servers. Note: this policy applies to virtual server accounts, resellers and their resold accounts, dedicated server customers, and all domains, names servers and parked domains hosted on the server. (violators will be fined! Refer to our uce (spam) policy).
Licensed software only. Client agrees to use only properly licensed third party software in connection with client’s use of the services.
Back-up files. Client will have the ability to reinstate files which are automatically archived by AINEO Networks; however, AINEO Networks does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, client is responsible for making back-up files in connection with its use of the services. Backup capability is available through the client’s control panel.
Termination. AINEO Networks reserves the right to refuse service to anyone. AINEO Networks, in its sole discretion, may immediately terminate this agreement if client engages in any of the foregoing. To report any unacceptable behavior by a third party using the services, please contact abuse@AINEO Networks.com.

2. Payment obligations
Service fees. By the tenth (10th) of each month, AINEO Networks shall either (i) debit client’s credit card (where such information is provided by client) or (ii) deliver by e-mail or regular mail an invoice to client in accordance with the applicable services fees for services rendered for the current month. Where an invoice is delivered to client, client shall remit payment to AINEO Networks by no later than the specified payment due date. AINEO Networks shall be entitled to immediately terminate this agreement for client’s failure to make timely payments to AINEO Networks. Certain services carry a set-up fee charged by AINEO Networks to client that must be paid by client in order to have use of the services. If client terminates this agreement in accordance with section 4 hereunder, client shall be responsible for any outstanding fees owed to AINEO Networks and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, client will be responsible for service fees incurred each month regardless of when client provides notice of termination. Thus, for example, if client provides notice to terminate on the 15th of a particular month, client will still owe fees for the entire month and such fees will not be pro-rated or refunded. If client has retained the services for one (1) year and has pre-paid AINEO Networks for such services, refunds will be issued for any unused full month portions of the services upon clients request. Therefore, if client’s account is cancelled at any point during the one (1) year term, client will be entitled to a refund for the months remaining after notice given by the 25th of the preceding month.
Domain names. If client chooses to register a domain name(s) through AINEO Networks, client acknowledges and agrees that client will pay a registration fee(s) to register the domain name(s) with the applicable domain name registrar. AINEO Networks does not offer refunds for domain name registrations for any reason, including misspelling of the domain name.

3. Client liability and indemnification
The parties agree that in no event shall AINEO Networks be liable to any third party for client’s breach or alleged breach of any of the terms and conditions set forth in this agreement. Client agrees to defend, indemnify and hold harmless AINEO Networks from any and all expenses, losses, liabilities, damages or third party claims resulting from client’s breach or alleged breach of any client obligations set forth hereunder.

4. Term, termination & reinstatement
Subject to the terms and conditions hereof, this agreement shall be effective on the date you register for the services, and shall continue in effect on a month-to-month basis unless otherwise specified by separate agreement (the “term”) unless terminated earlier pursuant to the provisions of this section 4. Either party will have the right to terminate this agreement upon notice to the other party. If client is terminating this agreement, client must follow instructions for cancellation provided on the server cancellation information page. The essence of this page states that client must contact the AINEO Networks to receive a cancellation number, which client shall retain as proof of termination, and all cancellation requests must be received by the twenty-fifth (25th) of the respective month of cancellation. Any other attempt by client to cancel this agreement by written or e-mail notice shall be void. Sections 3 - 8 shall survive termination or expiration of this agreement.
If client terminates its account, client shall be allowed to re-instate client’s use of the services within seven (7) business days of cancellation. Client shall pay a fee of fifty dollars ($50) prior to any re-instatement of client’s account. Once payment has been received, client’s account will be activated within forty-eight (48) business hours. AINEO Networks will maintain an archival copy of client’s web site for seven (7) days after AINEO Networks receives notice of cancellation. Thereafter, client will need to place a new order if it wishes to subscribe to the services.

5. Taxes
client will pay and indemnify and hold AINEO Networks harmless from any and all taxes associated with or arising from client’s use of the services, including any penalties and interest and any costs associated with the collection or withholding thereof.

6. Disclaimer of warranty
The services, the AINEO Networks site, including without limitation, all products and services displayed or offered on the AINEO Networks site, and all text, graphics, links and applications are provided to client on an ‘as is’ basis and without warranty of any kind. AINEO Networks disclaims all warranties, express or implied, with respect to each of the foregoing, without limitation, any warranty of merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing. Without limiting the generality of the foregoing, AINEO Networks specifically disclaims any warranty that (1)the services will be uninterrupted or error-free; (2) defects will be corrected; (3) there are no viruses or other harmful components; and (4) the security methods employed will be sufficient.

7. Limitation of liability
In no event shall AINEO Networks be liable for damages resulting from loss of data, profits, use of the AINEO Networks site or any AINEO Networks products or services, or for any incidental, indirect, punitive, or consequential damages in connection with this agreement or in connection with any products or services provided hereunder. In no event shall AINEO Networks’s cumulative liability exceed an amount greater than five hundred dollars ($500 USD)

___________________________________

Acceptable Use Policy

As a provider of web site hosting, and other Internet-related services, AINEO Networks offers its clients, and their customers and users, the means to disseminate a wealth of public, private, commercial, and non-commercial information. AINEO Networks respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, AINEO Networks reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, AINEO Networks has developed an Acceptable Use Policy (“AUP”), which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing AINEO Networksfs services. This AUP will be revised from time to time. A customer’s use of AINEO Networksfs after changes to the AUP are posted on AINEO Networksfs web site, http://www.AINEO Networks, will constitute the customer’s acceptance of any new or additional terms of the AUP that result from those changes.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet to disseminate information to others.

When information is disseminated through the Internet, they also must keep in mind that AINEO Networks does not review, edit, censor, or take responsibility for any information its clients may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over AINEO Networksfs network and may reach a large number of people, including both clients and non-clients of AINEO Networks, clients’ postings to the Internet may affect other clients and may harm AINEO Networksfs goodwill, business reputation, and operations. For these reasons, clients violate AINEO Networks policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

  * Spamming
  * Intellectual Property Violations
  * Adult Material
  * Defamatory or Abusive Language
  * Forging of Headers
  * Illegal or Unauthorized Access to Other Computers or Networks
  * Background Running Programs
  * Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
  * Facilitating a Violation of this AUP
  * Export Control Violations
  * Usenet Groups
  * Other Illegal Activities
  * Other Activities

Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”). It is not only harmful because of its negative impact on consumer attitudes toward AINEO Networks, but also because it can overload AINEO Networks’s network and disrupt service to AINEO Networks clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, AINEO Networks has the discretion to determine from all of the evidence whether the e-mail recipients were from an “opt-in” e-mail list.

Intellectual Property Violations
Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. AINEO Networks is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also AINEO Networks’s policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Adult Material
AINEO Networks datacenters are porn free.  Adult material is any site whose revenue is gained in part or whole from its adult content.  These sites include but are not limited to, photos or videos showing frontal nudity on either men or women for non-scientific or non-artistic purposes.
Revenue-generating hyperlinks to sites who violate policy #1.

Why does AINEO Networks have this policy?
Bandwidth and Resources
A virtual server is a shared environment where many servers reside on each particular machine. This being said, consider that an average “adult site” gets more hits than 100 standard websites. Some of the smaller adult sites get around 5 GB of transfer per day. With these types of resources being utilized, our servers would be severely slowed if we allowed these high traffic sites to also reside on our servers. On top of that, we would be forced to raise our prices to pay for the additional bandwidth. We strive to keep our servers fast and inexpensive, and our bandwidth clear; therefore, adult sites are not an option.
AINEO Networks reserves the right to decide what it considers “adult content”, “adult material”, “sexually explicit”, or “sexually related”. Let us know if you are unsure of the approval of your site before placing an order.

Defamatory or Abusive Language
Using AINEO Networksfs network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks
Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Background Running Programs
Background Daemons in general are prohibited on AINEO Networks servers, including, but not limited to, IRC bots, eggdrop, BitchX, XiRCON, warez sites and any other program that interferes with normal server operation.
AINEO Networks will be the sole arbitor of what consitutes a violation of the above policy.

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this AUP
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Export Control Violations
Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups
AINEO Networks reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities
Engaging in activities, whether lawful or unlawful, that AINEO Networks determines to be harmful to its clients, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the client. AINEO Networks will not, as an ordinary practice, monitor the communications of its client to ensure that they comply with AINEO Networks policy or applicable law. When AINEO Networks becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

AINEO Networks also is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, AINEO Networks urges its clients to assume that all of their on-line communications are insecure. AINEO Networks cannot take any responsibility for the security of information transmitted over AINEO Networksfs facilities.
AINEO Networks will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. AINEO Networks may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, AINEO Networks may disclose information, including but not limited to, information concerning a client, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. AINEO Networks assumes no obligation to inform the client that client information has been provided and in some cases may be prohibited by law from giving such notice. Finally, AINEO Networks may disclose client information or information transmitted over its network where necessary to protect AINEO Networks and others from harm, or where such disclosure is necessary to the proper operation of the system.

We hope this AUP is helpful in clarifying the obligations of Internet users, including AINEO Networks and its clients, as responsible members of the Internet. Any complaints about a client’s violation of this AUP should be sent to

______________

UCE / SPAM Policy

The abuse and misuse of e-mail is a serious problem, and AINEO Networks will not tolerate it.

Definition of UCE (Unsolicited Commercial E-mail), or SPAM:
The bulk UCE, promotional material, or other forms of solicitation sent via e-mail that advertise any IP address belonging to AINEO Networks or any URL (domain) that is hosted by AINEO Networks.
Unsolicited postings to newsgroups advertising any IP or URL hosted by AINEO Networks.
The use of webpages set up on ISPs that allow SPAM-ing (also known as “ghost sites”) that directly or indirectly reference customers to domains or IP addresses hosted by AINEO Networks.
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in whole or in part, to mask the true origin of the message.
For further information on mail abuse, please visit the Mail Abuse Prevention System (MAPS) website.
               
Repercussions of SPAM
Across the Web, it is generally accepted that SPAM is an inconsiderate and improper business practice.

AINEO Networks
SPAM is not only harmful because of its negative impact on consumer attitudes toward AINEO Networks, but also because it can overload AINEO Networksfs network and resources, especially on our shared (virtual) server environments.

Our Providers
Since it is unsolicited, users who receive SPAM often become angry and send complaints to our upstream providers. This upsets our providers who abhor SPAM for the same reasons that AINEO Networks does - it causes negative consumer attitudes and drains resources. We strive to maintain favorable business relationships in the Web community and obviously will not allow any practice that threatens these relationships.

Punishment For SPAM
AINEO Networks reserves the right to terminate, without warning, any account that violates this policy. Usage of AINEO Networks services constitutes acceptance and understanding of this policy.

AINEO Networks will charge $25.00 per SPAM complaint we receive for both Dedicated and Virtual Server customers. Our provider, Verio, receives this fine from their Network providers and these fines are passed on to the responsible party. These are non-refundable charges and will be invoiced at the time of complaint notification.

AINEO Networks reserves the right to decide what it considers “SPAM”, “UCE”, “mail bombing”, or “bulk e-mail”, and to determine from all of the evidence whether or not the e-mail recipients were from an “opt-in” e-mail list.

Should you choose to e-mail from AINEO Networks servers, especially if you use mailing lists, you must read and adhere to the following guidelines, which are offered as a statement of Internet standards and best current practices for proper mailing list management and preventing e-mail abuse.

Basic Mailing List Management Principles for Preventing Abuse
Mailing lists are an excellent vehicle for distributing focused, targeted information to an interested, receptive audience. Consequently, mailing lists have been used successfully as a highly effective direct marketing tool.

Unfortunately, some marketers misuse mailing lists through a lack of understanding of Internet customs and rules of the forum pertaining to e-mail. Others fail to take adequate precautions to prevent the lists they manage from being used in an abusive manner.

1 -The e-mail addresses of new subscribers must be confirmed or verified before mailings commence. This is usually accomplished by means of an e-mail message sent to the subscriber to which s/he must reply, or containing a URL which s/he must visit, in order to complete the subscription. However it is implemented, a fundamental requirement of all lists is the verification of all new subscriptions.
2- Mailing list administrators must provide a simple method for subscribers to terminate their subscriptions, and administrators should provide clear and effective instructions for unsubscribing from a mailing list. Mailings from a list must cease promptly once a subscription is terminated.
3- Mailing list administrators should make an “out of band” procedure (e.g., a means of contact by which messages may be sent for further correspondence via e-mail or telephone) available for those who wish to terminate their mailing list subscriptions but are unable or unwilling to follow standard automated procedures.
Mailing list administrators must ensure that the impact of their mailings on the networks and hosts of others is minimized by proper list management procedures such as pruning of invalid or undeliverable addresses, or taking steps to ensure that mailings do not overwhelm less robust hosts or networks.
4- Mailing list administrators must take adequate steps to ensure that their lists are not used for abusive purposes. For example, administrators can maintain a “suppression list” of e-mail addresses from which all subscription requests are rejected. Addresses would be added to the suppression list upon request by the parties entitled to use the addresses at issue. The purpose of the suppression list would be to prevent subscription of addresses appearing on the suppression list by unauthorized third parties. Such suppression lists should also give properly authorized domain administrators the option to suppress all mailings to the domains for which they are responsible.
5- Mailing list administrators must make adequate disclosures about how subscriber addresses will be used, including whether or not addresses are subject to sale or trade with other parties. Once a mailing list is traded or sold, it may no longer be an opt-in mailing list. Therefore, those who are acquiring “opt-in” lists from others must examine the terms and conditions under which the addresses were originally compiled and determine that all recipients have in fact opted-in specifically to the mailing lists to which they are being traded or sold.
6- Mailing list administrators should make adequate disclosures about the nature of their mailing lists, including the subject matter of the lists and anticipated frequency of messages. A substantive change in either the subject matter or frequency of messages may constitute a new and separate mailing list requiring a separate subscription. List administrators should create a new mailing list when there is a substantive change in either the subject matter or frequency of messages. A notification about the new mailing list may be appropriate on the existing mailing list, but existing subscribers should never be subscribed automatically to the new list. For example, if Company A acquires Company B, and Company B has compiled opt-in mailing lists, Company A should not summarily incorporate Company B’s mailing lists into its own.

*This SPAM (UCE) Accepted Use Policy and all other AINEO Networks policies are subject to change by AINEO Networks without notice. Continued usage of the services after a change to this policy is implemented and posted on the AINEO Networks site constitutes your acceptance of such change or policy. We encourage you to regularly check the AINEO Networks site for any changes or additions. Visit our Terms & Conditions for further information regarding our policies.

____________________

CGI Abuse Policy

AINEO Networks allows CGI to be used on all Virtual Servers. CGI can be resource intensive however, and because a Virtual Server must be shared with other users, we must limit how much of the CPU can be used by any one account on a shared server. There are several reasons why AINEO Networks has created its CGI Abuse policy for its virtual server users.

What does AINEO Networks consider “CGI ABUSE”?
Any site whose CGI programs are using excessive amounts of system resources. Excessive amounts is defined as any amount that results in substantial degradation of server performance. AINEO Networks is the sole determinant of what consititues degraded server performance.

Why does AINEO Networks have this policy?

Server Speed and Fairness to others
A Virtual Server is shared. As such, there are many accounts per machine. In all fairness, AINEO Networks cannot allow one or two clients to use all of the System resources on a shared machine and have all other clients on the machine suffer because of it. Excessive CPU usage by one or more clients causes extreme slowness in all areas: FTP, Telnet, Web Sites and more. If the CPU usage gets too far out of hand, all sites hosted on the machine will return Errors and not be accessible in any way.

What happens if I violate this policy?

All accounts that are found to using excessive amounts of system resources will receive an email warning from AINEO Networks. This warning will inform you that there is too much CGI running and it will provide options for reducing the usage or upgrading your server. If you do not reduce the usage within 24 hours of the email being sent, your account will be canceled.

Below are some of the features included when you use AINEO secure hosting services:

The premium messaging platform for business at cost effective pricing.
Get the best fully supported email, websites, and online collaboration at small business pricing.  AINEO Secure includes:

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This is the plans page.

This is the services page

Higher expertise

Every member of our support team is a Microsoft Professional, or in training to become one, and has on average 2+ years more experience than other hosted Exchange providers.

Help anytime

Live, knowledgeable AINEO support team assist customers Monday through Friday 9AM-1730PM each day.

Off-peak maintenance

Because our service is fully-managed 24x7, upgrades and patches are performed at night or on quiet parts of weekends to minimize disruption.

Nightly Backups

AINEO engineers back up your Corporate server every night. Your data is always secure, with no effort needed on your part.

Support is critical when choosing a hosting provider. That’s why more people choose AINEO secure.

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AINEO Networks

Kanda No.4 Park Building, 1-4-4 Iwamotocho, Chiyoda-ku, Tokyo 101-0032 Japan (map)

Voice: +81-3-5833-2060
Fax:   +81-3-5833-2061
http://www.aineo.com

Please note- As a team of people who prioritize our partners and servicing them, all AINEO email is archived across our multiple sites and phone calls are recorded for quality assurance.
Thank you for working with AINEO.!

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This is the Share Page

This is the access page

This is the Email Page

Features

• All data hosted / backed-up in Japan
• Japan’s only hosted BlackBerry service
• No build-out costs - pay only for what you use
• Multilingual Support

Website Hosting

• 24hr Cpanel Access
• Easy setup
• Instant Blog / Database
• 24hr Monitoring

Email Hosting

• Spam free mail
• Shared group schedules
• Sync on mobile devices:

AINEO is an elite team.  Everyone is important.  Of course, customers are king but without a good team AINEO would not be able to properly service them.  Everyone on our team must be Bright Quick and Flexible.  It is essential because people who are easy to deal with on the personal level are great to deal with on the professional level.



With these things in mind, we are picky about who we chose to join are team.  All of our players will have to work with you for a long time, therefore we want people who are Bright Quick and Flexible and are honorable as you represent us at work, in public, and even in your neighborhood.  What type of people make good players on the AINEO Team?  People with:



1) good “people” skills

2) an out-going entrepreneurial, “always up” spirit

3) good exposure to computers and systems

3) Japanese (or English for Japanese nationals)

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AINEO is pleased to announce the release of Research In Motion’s Blackberry into the AINEO Secure hosting product line.  Beta testing was completed in August and now the service is GA (Generally Available) to all partners/clients.

Hosted Blackberry means that the licensing, maintenance and support for the Blackberry Enterprise Server (BES) will not be necessary if you are using the AINEO Secure service.  AINEO Networks’ engineering expertise in building and maintaining BES servers for large corporates has been applied to eliminate the need for companies to build their own infrastructure and support staff.

The Blackberry provides remote data deletion (remote wipes) and cost effective international roaming for business users in any industry.  The Blackberry is long the device of choice for professionals in North America and Europe, as well as governments around the world looking to encrypt communications with staff outside and inside the workplace.  AINEO Networks is the exclusive Blackberry Hosting Service in Japan.

AINEO Secure hosting also supporting Microsoft’s Window’s mobile, Apple’s iPhone and Symbian devices.  More information at http://www.aineosecure.com.

Zimbra Desktop combines the best aspects of existing email clients (also known as POP or IMAP email clients) with modern webmail applications to make a totally new and improved experience.
Nowhere else will you find an application with full email, contact, calendar, document management and offline access features for free! (Take a look at this comparison guide.)
You can find out more about Zimbra desktop here.  Better yet, you can use Zimbra Desktop at your company for free with AINEO Secure.  AINEO Networks’ Groupware solution for business and the enterprise.  Look for the plan that matches your business here.
More on Zimbra Desktop-
Key features
Email, contacts, calendar, and documents all in one application
Syncs Zimbra, Yahoo! Mail and Gmail email, contacts and calendars
Read email from any POP or IMAP email account including AOL, Hotmail or business email
Works on Windows, Apple, or Linux desktop computers
No limit to the size of your email storage
It works online and offline
Available in 20 languages
Email
Easily compose, edit, delete, reply, or make drafts
“Drag and Drop” messages into new folders or the Trash
Supports plain text and html message formatting
Add email signatures for each account and automatically reply with the correct “from” address
Compose email even when you are not online-messages you send are saved in the “Outbox” and are sent when you connect again
Supports any POP or IMAP email plus Zimbra, Yahoo! Mail, Gmail, AOL and Hotmail
Conversation Views, Tags, and Search
Collapse email threads into a single Conversation View to simplify your inbox
Tag messages as important from people you care about
Quickly search your mailbox for pictures, documents or text-even with attachments
Use Advanced Search to easily search by folder, date, person, subject or attachment
Save searches as Virtual Folders- for example “All email with attachments from Joe”
Now features built-in support for Yahoo! Inquisitor
Web mash-ups
View addresses as Yahoo! Maps
Automatically detect your location and find points of interest with Yahoo! Local
Preview web pages at thumbnails instead of opening a browser
See your calendar schedule from within an email message if you hover over a date
Web Search powered by Yahoo! is built directly into Zimbra Desktop
Automatically save pictures to Flickr
Contacts
Store all your contacts in one place for all your accounts
Create groups and tags to organize them
Add photos to contacts
Auto complete email addresses when composing email
Easily import new contacts from other applications as .csv files or export contacts as .csv files for backup
Syncs Zimbra, Yahoo! and Gmail contacts
Calendar
Manage multiple color-coded calendars
View calendars in Day, Week, Work Week, Month or List view
“Fisheye” in the Month view let’s you easily view and edit events
Drag and drop’ events to new days or to change times
Import public web calendars (iCal format), such as sports schedules
Invite others to meetings and view free/busy times
Syncs Zimbra, Yahoo! and Gmail calendars
Documents, Tasks, Briefcase
Edit Documents including add images, tables and spreadsheets; share them in email
Track your to do’s including start and end dates, percent complete
Save attachments in Briefcase rather than as message attachments
Works with any account you set up
Extra features with Zimbra Collaboration Suite on AINEO Secure Hosting
Email, contacts, calendar, documents, tasks synchronize to the Zimbra Server
Access to shared data from peers (email, contacts, calendars, etc)
Works with both Open Source and Network Edition (ZCS 5.0+ servers)
Existing user preferences (folders, signatures, settings, etc) are imported
Access to mobile devices, the Zimbra online Web Client and much more